SHIPMAX partner · Returns Technology
Back.Tech
Back.Tech is a Returns Intelligence Engine that grades returned products upstream, so brands and retailers can route every item to its best next step and unlock recommerce.
About Back.Tech
Back.Tech is a global, scalable Returns Intelligence Engine built to optimise the reverse supply chain. The AI enabled technology helps brands, retailers, return portal providers and carriers grade products upstream, optimising downstream reverse logistics and unlocking embedded recommerce. Turning returns from a cost centre into a competitive advantage.
Purpose-built for fashion, apparel, footwear, furniture, home and living and large bulky goods, Back.Tech addresses segments of the returns flows that most providers overlook. With UK returns costing retailers an estimated £27 billion a year, and fashion return rates running on average 25 to 40%, the opportunity for smarter returns handling is significant.
How we work together
As a SHIPMAX partner, Back.Tech extends that intelligence through to the reverse logistics layer.
